It starts with you
How your voice is helping make health and care services better
Our annual report sets out how we’ve worked together to use people’s views to inform improvements to services.
In 2016 to 2017 our work focussed on four broad areas:
- Medical travel (patient transport)
- Adult health and social care services
- Listening to children and young people
- Accessible information for new and temporary staff
Thank you to everyone who spoke to us about their experiences of health and social care services this year.