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Your spotlight on local services

Reducing the need to travel

People told us that they sometimes wondered whether a face to face appointment on the mainland had been necessary, and worried about the cost to both patient and the NHS.

There was also a feeling that there had been a reduction in services available on island and a ‘drift’ to everything being undertaken at mainland centres.

Healthwatch and Link4Scilly before us have long spoken of the need for consultants and clinicians to think twice before routinely making mainland appointments for islanders, and measures to reduce the need to travel is a standing item on the IOS Medical Travel and Transport Group agenda.

All local services have instigated or funded measures to reduce travel, including the Council, Health Centre, Hospital, and League of Friends.

The Health Centre has increased the range of diagnostic tests which can be undertaken on-island, and has introduced a monthly ultrasound clinic for some scans. This has brought significant savings already, in urgent travel. Pending completion of GP training, urgent x-rays will be available 7 days a week.

A project is now being undertaken by NHS Kernow to look at further savings which may be achieved through offering alternative arrangements for some routine outpatient appointments, i.e. by telephone or video consultation. This means there will be a clear expectation on clinics to offer alternatives, rather than routinely making appointments on the mainland. 


Travel warrant administration and criteria February 2016

Community survey report 2015

Snapshot of community views September 2014

Health and care community survey report February 2014

Healthwatch summary to NHS Kernow July 2013

Medical travel winter 2012-13 IOS LINk-HW report

Medical travel LINk report 2012

Get in touch:

    Healthwatch Isles of Scilly             
    Unit 1, Gleaner House
    Buzza Street
    St Marys
    Isles of Scilly
    TR21 0HW
   01720 423037

Email:  contact@                             healthwatchislesofscilly.co.uk 

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